Nuzest Terms & Conditions
New Zealand Distributor of Nuzest
Vital Health Company Limited is the Nuzest distributor in NZ.
The information on this website is not intended or recommended as a means of diagnosing or treating any physical or mental condition. All matters concerning physical and mental health should be supervised by a health practitioner knowledgeable in treating that particular condition
All of our prices are quoted in New Zealand dollars (NZD), including GST (Goods and Services Tax). Product prices are regularly updated when price changes are received from our suppliers. International purchases will be charged in New Zealand dollars and may incur international transaction fees from your bank or financial institution if located outside of New Zealand.
Shipping & Delivery
We deliver products using CourierPost. Shipping costs are calculated based on the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 1-2 business days and shipping times are estimated at between 2-5 business days depending on your location.
Shipping Destinations: While Nuzest NZ only ship within New Zealand, Nuzest ships goods worldwide via a global network of e-commerce sites. See nuzest.com for more information.
All of our orders are delivered through Signature Required courier deliveries, this is why we recommend you give a shipping address where someone is expected to be during the working day. If no one is at the address when the courier calls, a calling card will be left and you will need to arrange a time with the courier for drop off, or you can collect it from the depot.
When you order with us, you can state instructions for the courier to leave the parcel somewhere on your property. However, please note that you do this at your own risk and there is no way to claim your goods should they not arrive, or arrive in an unsuitable condition.
Vital Health/Nuzest is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 2-5 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are different to the product purchased on the website.
Just return the unused portion within 30 days of receipt. If you have ordered a number of jars, only one can be returned opened. All others must be still sealed. We stand behind our products, we use them ourselves and recommend them to our friends and family.
When purchasing from Vital Health Company/Nuzest NZ your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at email@example.com
Subscription Terms & Conditions
As the customer you have the flexibility to manage your own subscription.
Updating credit card details, changing the shipping address, changing the shipping frequency, postponing the next shipment date, skipping an upcoming order, placing a subscription on hold, changing the selection of products or cancelling a subscription completely, can be done at any time by logging into your online account on the Nuzest Website.
By subscribing to Nuzest you are agreeing to pay recurring periodic subscriptions for an indefinite time until your account is cancelled by you or us. The price for this subscription is as set out on our site.
You can cancel your subscription at any time by simply logging into your account on the Site under 'Account'.
We reserve the right, at our discretion, not to renew your subscription. You will receive an email notification in this instance.
Our refunds policy applies to the most recent order you have made. Previous or historic orders will only be refunded at our discretion.