Policies & Legal Information

Introduction

This Cookie Policy explains how Nuzest New Zealand Limited ("we", "us", or "our"), uses cookies and similar technologies on our website. We are committed to protecting your privacy and providing you with control over your data. This policy complies with the New Zealand Privacy Act 2020 and aligns with international best practices.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. Our site and our partners use cookies to enhance your experience, analyse traffic, and for ad personalisation and measurement.

We also use tracking pixels and web beacons in our marketing emails and on our website. These tell us about behaviours such as if, and when, you opened an email from us or how you interact with our website. We use this information to better understand how customers engage with our content and to analyse the effectiveness of our marketing campaigns.

Your consent

When you first visit our website, you will be presented with a cookie banner asking for your consent to set non-essential cookies. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences. You can change your cookie preferences at any time by clicking on the "Cookie Settings" link at the bottom of our website.

To revoke your consent after it's been given, you can:

1. Click on the "Cookie Settings" link at the bottom of our website and update your preferences.
2. Clear cookies from your browser (see "How to manage cookies" section).
3. Contact us directly (see "Contact us" section).

Types of cookies we use

We use the following types of cookies:

1. Strictly Necessary Cookies:
• Purpose: These are essential for the website to function properly and cannot be switched off.
• Legal basis: Legitimate interests
• Retention period: Session to 1 year, depending on the specific cookie
2. Functional Cookies:
• Purpose: These enable enhanced functionality and personalization.
• Legal basis: Consent
• Retention period: Session to 2 years, depending on the specific cookie
3. Analytics Cookies:
• Purpose: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Legal basis: Consent
• Retention period: Up to 2 years
4. Marketing Cookies:
• Purpose: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
• Legal basis: Consent
• Retention period: Up to 180 days

Specific cookies used on our website

First-party cookies

Nuzest uses first-party cookies for several purposes. These are cookies set directly by our website. While the exact cookies may vary based on your interactions and our current implementations, here are the main types of first-party cookies you're likely to encounter on our site:

1. Session Cookie:
• Name: session
• Purpose: Maintains your session as you browse our site, keeping you logged in and remembering your cart contents.
• Duration: Session (deleted when you close your browser)
2. Cart Cookie:
• Name: cart
• Purpose: Remembers the items you've placed in your shopping cart.
• Duration: 2 weeks
3. Currency Preference Cookie:
• Name: currency
• Purpose: Remembers your preferred currency for pricing.
• Duration: 1 month
4. Language Preference Cookie:
• Name: language
• Purpose: Stores your preferred language for the website.
• Duration: 1 year
5. Consent Preferences Cookie:
• Name:
• Purpose: Remembers your cookie consent preferences.
• Duration: 1 year
6. Customer Account Cookie:
• Name:
• Purpose: Keeps you logged into your account between sessions.
• Duration: 1 month

Please note that the exact names and durations of these cookies may vary. We regularly review and update our use of cookies to improve your experience on our website.

Third-party cookies

1. Google Analytics
• Purpose: To collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
• Duration: Up to 2 years
• More information: Google's Privacy Policy
2. Google Ads
• Purpose: To improve advertising by targeting advertising based on what is relevant for the user, to allow reporting on advertising performance, and to avoid showing ads that a user has already seen.
• Duration: Up to 180 days
• More information: Google's Advertising Policy
3. Shopify
• Purpose: To enable both functional and marketing and measurement features.
• More information: Shopify's Cookie Policy
4. Facebook
• Purpose: To provide relevant advertising to users and track conversions.
5. Instagram
• Purpose: To allow targeted marketing and measurement.

How to manage cookies

You can restrict or block cookies using your browser settings. Here are ways to disable certain cookies for the most popular desktop browsers:

[Include browser-specific instructions as in the UK policy]

You can find more detailed information on how to manage cookies for different browsers on the Office of the Privacy Commissioner website: www.privacy.org.nz

Your privacy rights

Under the New Zealand Privacy Act 2020, you have the following rights:

• The right to access your personal information
• The right to correct your personal information
• The right to request erasure of your personal information
• The right to object to processing of your personal information
• The right to complain to the Privacy Commissioner

To exercise any of these rights, please contact us at info@nuzest.co.nz

International data transfers

Some of our third-party partners may transfer data outside of New Zealand. When this occurs, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or binding corporate rules.

Automated decision-making and profiling

Some of our marketing cookies may be used for profiling purposes to deliver personalized advertising. This profiling is based on your browsing behavior on our website and does not have any legal or similarly significant effects on you. You can opt out of this profiling by managing your cookie preferences or by contacting us directly.

Embedded content and social media plugins

Our website includes embedded content (e.g., videos, images, articles) from other websites and social media plugins. These may use cookies to collect data about you, track your visits to other websites, and build a profile of your interests. We do not control these cookies and suggest you check the privacy policies of these third-party websites for information about their cookies and how to manage them.

Changes to this policy

We keep our Cookie Policy under regular review. This policy was last updated on [Insert date]. We will notify you of any significant changes by posting a notice on our website or sending you an email.

Contact us

If you have any questions about this Cookie Policy, please contact us at: info@nuzest.co.nz