Terms of service

New Zealand Distributor of Nuzest

Nuzest New Zealand is the Nuzest distributor in NZ. 

Disclaimer

The information on this website is not intended or recommended as a means of diagnosing or treating any physical or mental condition. All matters concerning physical and mental health should be supervised by a health practitioner knowledgeable in treating that particular condition

Pricing

All of our prices are quoted in New Zealand dollars (NZD), including GST (Goods and Services Tax). Product prices are regularly updated when price changes are received from our suppliers. International purchases will be charged in New Zealand dollars and may incur international transaction fees from your bank or financial institution if located outside of New Zealand.

Shipping & Delivery

We deliver products using CourierPost. Shipping costs are calculated based on the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 1-2 business days and shipping times are estimated at between 2-5 business days depending on your location.
Shipping Destinations: Nuzest ships goods worldwide via a global network of e-commerce sites. See nuzest.com

All of our orders are delivered through Signature Required courier deliveries, this is why we recommend you give a shipping address where someone is expected to be during the working day. If no one is at the address when the courier calls, a calling card will be left and you will need to arrange a time with the courier for drop off, or you can collect it from the depot.

When you order with us, you can state instructions for the courier to leave the parcel somewhere on your property. However, please note that you do this at your own risk and there is no way to claim your goods should they not arrive or arrive in an unsuitable condition.

Customer Service

Nuzest is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 2-5 business days; in the event that an ordered item is not available, or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Marketing Policy

We will use the information we obtain in connection with our SMS/text messaging in accordance with this SMS/Text Notification Privacy Policy. We collect the following personal information about you in the context of our text messaging program: your name, mobile phone number, and texting preferences (opt-ins and opt-outs). We use this information to manage our text messaging program, including to send you text messages.  Your wireless carrier may collect data about your wireless device usage, and its practices are governed by its own policies. We take measures to protect your sensitive personal information but cannot guarantee its security in transit or storage. This SMS/Text Notification Privacy Policy is part of the Nuzest Privacy Policy.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are different to the product purchased on the website.

Just return the unused portion within 30 days of receipt. If you have ordered a number of jars, only one can be returned opened. All others must be still sealed. We stand behind our products, we use them ourselves and recommend them to our friends and family.

Security Policy

When purchasing from Vital Health/Nuzest your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at info@vitalhealthnz.com